SUCCESSFUL INITIATIVES and PAST PERFORMANCE
A History of Successful Initiatives Launched
MARKET-BASED LEADER DEVELOPMENT PROGRAM
Growing organizations often spread across markets and regions and, to be successful, require internal leaders to find career footholds as well as bring in fresh talent from outside. This market-based leader program was a customized program for a health care company spanning across 20+ states. With a strong emphasis on learning and leadership development, we identified the technical knowledge as well as leadership skills that cut across all markets. Using this data, we created a customized 360 degree assessment, allowing us to objectively measure high potential leaders from within the organization or create competency-based interview questions for external candidates. Based on competency data, we created a customized, scalable leadership development program for market-based leaders. The results from this highly experiential, customized program included high degrees of participant satisfaction, but even more important, increased readiness for expanded growth across the organization.
TALENT PROFILES with SUCCESSION PLANS
In an extremely fast-growing health care company, we created an implemented Talent Profiles (also known as Talent Cards) that enabled leaders at every level to quantify and qualify their leadership talent. Capturing performance and potential data, competency strengths and opportunities, career interests, mobility, and demographic data, we were able to drive career and succession conversations for individuals and, when scaled, for entire organizations. Updated annually, this tool and implemented system powered individual, functional, and organizational growth to new levels as our employee population rose. Further, aligned efforts, such as an emphasis on growing women leaders and preparing market leaders for various geographies were successes.
A CULTURE OF VALUING DIVERSITY, EQUITY, & INCLUSION
While many cultures espouse values associated with a diverse and included workforce, many do not systemically act to ensure these values are culturally adhered to. Over the course of a year-long engagement, we conducted a quantitative and qualitative analysis of employee census data, conducted interviews and focus groups, and ultimately identified a series of meaningful interventions that were led from within the organizations as well as with our support. These included a strategic communication plan, an Inclusion Council, a training and development road map, and a change management strategy for monitoring implementation and making targeted adjustments and enhancements. The result was a workforce that felt heard, leaders that felt supported, and a strategic roadmap to drive cultural inclusion.
A NEW PERFORMANCE MANAGEMENT SYSTEM
Organizations have a strong need to ensure performance occurs throughout the organization, and often rely on the intersection of tools, technology and people to ensure this happens. In one organization, Mr. Wilson helped the company transform from paper-pencil, ad hoc performance conversations to a fully implemented performance management tool, complete with manager and employee training, support tools, onboarding modules for new employees joining the company, and a set of cultural check-ins to ensure implementation. The shift, which happened on cultural, team, and individual levels, were astounding as better conversations happened, alignment of effort and expectations crystalized, and clarity of performance progress all came into view. In this case, these results were due to working on the "whole system" over time to ensure effective change management.
INCLUSION TRAINING FOR RESULTS
A large multinational company had a need to train managers and employees across the world on emergent equity and inclusion norms and expectations. Prompted by less-than-desirable employee engagement scores and stymied by unhelpful stories from throughout the organization, we designed a layered solution that started with executive leaders' roles in building an inclusive culture, followed by manager-specific skills training and finally, organizational-wide training for all employees. Using a video-based learning solution that was licensed and housed in the organization's LMS, tailored curriculum paths and tools were curated for each audience while a strategic communication plan paved the way for expected involvement, engagement, and ultimately, performance. Additionally, a change stewardship group was identified. The result of this half-year long program was an engaged group of senior leaders who were bought in to the solution, and both a manager and employee population who reported 98%+ satisfaction with their learning experience.
CHANGE LEADERSHIP WITHIN PHYSICIAN ORG
As a partner to a 22-hospital health system, gaining the hearts and minds of physician leaders was critical element of our overall transformative plan. Partnering with a physician leader board, we set about listening and engagement sessions that allowed us to gain insights into the day-to-day struggles and push/pulls that physicians often felt....in other words, insights into the real struggles that derailed change efforts. Armed with these insights, we designed a change leadership curriculum and learning plan that fostered facilitated meetings on change leadership and a more comprehensive strategy for minimizing roadblocks while fostering engagement. The result was a much higher engaged group of physician leaders who both bought into the administrative changes yet also built competency in their change leadership skills.
THE VALUE OF OUR EXPERIENCE, FOR YOU
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We have significant experience launching scalable talent solutions, particularly in fast-growing organizations.
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We are excellent partners with your internal teams and resources, as our team members have worked in both perspectives.
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We blend off-the-shelf and customized solutions to remain cost-effective and speedy in our delivery of value to you.
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We understand and appreciate organizations are on their unique cultural journeys, and therefore, we have different pricing models to meet a wide range of needs.
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We value our relationships, meaning we stand by you. We will do what it takes to ensure you find value in our contributions.